PeTTApp

Provider and data controller

LN55 Studio
Emanuele Giannone
c/o IP-Management #12178
Ludwig-Erhard-Str. 18
20459 Hamburg
Deutschland

E-Mail: contact@ln55-studio.com · Support: report@ln55-studio.com

Updated: 30 September 2026

If you are a minor, discuss online use with your parents or legal guardians before playing or registering and obtain any required approval.

Your choice and local data

The main game and its complete save run on your device. Care, growth, gardening and solo games do not need an account or server confirmation. Friends, chat and shared matches are optional online services. You enable additional cloud backup separately; having an account does not turn it on. Registration and sign-in process your email address and credentials. The app does not ask for your date of birth. Other LN55 Studio apps retain their own data and accounts.

Account, email and protected device storage

Registration, sign-in and recovery process your email address, password hash, email verification, time-limited verification and access records, and device sessions. Sign-in requires a verified email address. Passwords are transmitted encrypted and stored as hashes. Android access tokens and optional-service preferences are encrypted in protected NoBackup storage and excluded from save exports. You can revoke your device sessions. The app excludes its data from automatic Android cloud backup. Supported direct device transfers may copy only the local profile file; access tokens are not transferred. Android and the device manufacturer perform the transfer. Local exports and optional LN55 backup remain independent.

Local save and optional cloud backup

When enabled, cloud backup uploads a version of the selected profile that has already been saved completely on your device: pets, progress, eggs, inventory, garden, unlocks and game statistics. It also includes profile/save-line identifiers, schema, revision, content checksum and a random device identifier. Access tokens, private photos, files and chat text are excluded. The server checks format, authorization and transfer; it does not replay care actions. The current and preceding confirmed versions remain available. Cloud saves are not automatically restored on every launch. A restore you select backs up the current local save first and keeps other profiles. Local backups made before migration or restore are available in settings; they are not automatically uploaded separately and are lost when app data is cleared. Conflicting device versions are not silently overwritten. Matches process only the required pet/appearance data, game actions and result/reward receipts. Offline-earned numbers do not affect the fixed ranked combat values.

What other players see

Your chosen nickname and player ID support player search and contact. Other signed-in players can see them and published ranking values. Match participants receive the pet values needed to play, including pet name, life stage, accessories and gold variant, as well as actions and results. Choose names you are comfortable sharing. Internet players may be outside Germany. Strength, results and rankings follow the game rules; there are no automated decisions with legal or similarly significant effects.

Friends, private messages and invitations

Confirmed friends who have not blocked each other can exchange private text messages and invite one another to games. The server processes player and conversation identifiers, sender, recipient, message text and identifier, timestamps, and invitation and participation status. Friends see Online, In game or Offline status derived from the active connection and match; changes may appear after a short delay. Transfer is encrypted, while the server processes the text for delivery and retention. There is no end-to-end encryption, attachments or read receipts. Messages remain available only in temporary memory during the current connection. Both friends must have the app open and be online. Closing the app, losing the connection or reopening starts an empty chat; there is no offline delivery. The server keeps bounded message buffers in memory, not in the database, saved game or new backups. The other friend may continue seeing messages already received until their own session ends. Sign-out, profile changes and blocking clear or restrict the affected chat buffers. Message contents are not part of the persistent account export. Friendships and game invitations have separate retention periods.

Purposes and legal bases

Account and requested online services: Article 6(1)(b) GDPR. Secure operation, abuse prevention, update delivery and general enquiries: Article 6(1)(f) GDPR. Our interests are reliable services, fair matches and responding to your enquiry. Choosing optional online services is a technical choice and does not authorise advertising or analysis of your local content.

Updates remain independent of the account

Version checks run automatically and on request through downloads.ln55-studio.com; the full download starts only after you tap. Processing includes IP address, request time, requested file or byte ranges and technical connection details, not account passwords or complete saves. Updates do not require a player account. Android confirms installation separately.

Optional contact and error report

General enquiries go to contact@ln55-studio.com. The direct contact form sends only your entered reply address, optional name, subject and message over HTTPS to the LN55 contact service and then to this mailbox. It needs no game account or email app and sends no saves, tokens, device identifiers or attachments. IP address, request ID and request hash are processed for delivery and abuse prevention. Temporary request records and IP-based counters expire after 15 minutes, and the global rate counter after one hour; the reply address you enter is not treated as a verified identity. An error report to report@ln55-studio.com is prepared locally and transmitted only when you deliberately send it in your chosen email app. You choose the text, optional technical details and any deliberate attachments. Sender/reply addresses and delivery details are also processed. Profiles, tokens and photos are not attached automatically. Your email provider additionally processes messages under its own terms.

Recipients and operation

PetApp services, downloads and LN55 Studio email accounts are hosted by netcup GmbH in Germany. Spam protection uses IP and email/link-domain lookups with DNSWL and SURBL; their public DNS infrastructure may be outside Germany. Message text and attachments are not sent to these lists. External message and attachment fingerprint services are disabled. Authorised operators and technical processors receive data needed for operation, security and enquiries. Verification and support messages are delivered to your chosen email provider. Email or file providers you select may involve additional recipients and transfers to third countries. The app contains no advertising, trackers or analytics services.

Retention, signing out and deletion requests

Account data and online progress are retained to provide and administer your account. Signing out does not delete it. Disabling cloud backup or signing out deletes neither local saves nor existing cloud versions. Earlier server saves remain available for transition and deliberate recovery. Reward receipts support unique payouts and recovery; they are included in account exports and removed when account deletion is carried out. A confirmed account-deletion request blocks access; actual account deletion takes place in a separate deletion run. This does not promise immediate removal of every backup copy. Contact/support enquiries are kept only for handling and necessary follow-up; they are then moved to the mailbox trash, which empties itself automatically 30 days later, unless a specific obligation or necessary legal claim requires retention. Technical service journals are limited to seven days and 512 MiB in total. Backups serve recovery; a backup set is deleted automatically once two newer complete sets of the same area exist. Completed deletions and revocations must be reapplied after recovery.

Your data protection rights

Contact the controller above for access, correction, deletion, restriction or, where applicable, portability. You may object to legitimate-interest processing on grounds relating to your particular situation. You may complain to a data protection authority. Account controls provide your online export and deletion request; local content is managed on your device.